Lead Teams. Drive Performance. Make an Impact.
UBM Enterprise is a growing leader in commercial janitorial and facility services, delivering exceptional service to Class A office buildings, healthcare facilities, industrial properties, and commercial real estate throughout Texas and beyond.
We’re looking for a hands-on Director of Operations who thrives on building high-performing teams, delivering exceptional customer experiences, and driving operational excellence. If you’re a proven leader who enjoys solving complex challenges, developing people, and making a measurable impact, we want to meet you.
What You’ll Do
- Lead the daily operations of multiple commercial accounts throughout Oklahoma.
- Coach, develop, and support Managers and Operations Supervisors.
- Build strong client relationships through proactive communication and exceptional service.
- Ensure quality standards, safety programs, and operational procedures are consistently executed.
- Oversee staffing, recruiting, employee development, and retention.
- Partner with the Business Development team on client presentations, site walks, and seamless account transitions.
- Monitor financial performance, labor efficiency, and account profitability while identifying opportunities for continuous improvement.
- Resolve operational challenges quickly while maintaining a high level of customer satisfaction.
What We’re Looking For
- 7+ years of leadership experience in janitorial, facility services, hospitality, property management, or a related service industry.
- Proven ability to lead multiple teams and manage large client portfolios.
- Strong leadership, communication, and problem-solving skills.
- Experience managing budgets, labor, and operational performance.
- Passion for developing people and building winning teams.
- Bilingual (English/Spanish) is a plus.
- Valid driver’s license with the ability to travel throughout Oklahoma.
What We Offer
- Competitive salary
- Performance-based bonus opportunities
- Vehicle allowance
- Benefits package
- Paid time off
- Career growth with a rapidly expanding company
- The opportunity to lead a team that makes a difference every day
Ready to lead at the next level?
If you’re a results-driven leader who believes great operations begin with great people, and you’re ready to help shape the future of a growing company, we’d love to hear from you.